Arrears reporting

In accordance with the terms and conditions of Genworth's Master Policy, any insured loan which is equal to or greater than 60 days in arrears is required to be reported to Genworth within 14 days of the end of each month.

Genworth has a standard arrears reporting template for lenders to advise us of the current status of an insured loan in arrears and any recovery action that is proposed or taken.

Genworth will review any insured loan reported in arrears to identify the potential for any hardship or borrower sale assistance.

Arrears reporting should be completed using the arrears reporting template and submitting to the team at arrears@genworth.com

For further details, please contact your Genworth Corporate Partnership Manager or our Loss Mitigation Manager at james.chaytor@genworth.com

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