Genworth conducts ongoing training of employees of our customers, along with their broker partners, on topics such as fraud awareness and prevention, document packaging, loan servicing standards, valuation policy and verification standards.
To support this face-to-face training, we also offer a suite of online training modules and videos, which can be used by our customers to supplement their own orientation programs or by our customer’s employees who are simply looking to upskill.
For more information about these training modules and videos or to discuss customised training opportunities, please contact your Genworth Corporate Partnership Manager.
Positioning LMI with customers – approx. 10 minutes
Gain a better understanding of the critical role that LMI plays in today's mortgage market and explore the details of how it works and how it can benefit you and your borrower.
Are you an MFAA accredited broker?MFAA CPD Hours have been allocated for this activity. Successfully complete this module for your CPD event code.
Preventing fraud – approx. 10 minutes
Tips on identifying red flags that may be indicators of potential fraud.
Are you an MFAA accredited broker? MFAA CPD Hours have been allocated for this activity. Successfully complete this module for your CPD event code.
Packaging an LMI proposal – approx. 15 minutes
Improve efficiencies and turnaround times by packaging and sending the correct documents to Genworth as part the LMI proposal. In this module we will walk you through what documents are required.
eLMI Portal - approx. 22 minutes (in total)
A range of short training videos that provide an introduction to the Genworth eLMI Portal and its key features. Find out more about…..