eLMI
LMI premium
Serviceability
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Genworth conducts ongoing training of employees of our customers, along with their broker partners, on topics such as fraud awareness and prevention, document packaging, loan servicing standards, valuation policy and verification standards.
To support this face-to-face training, we also offer a suite of online training modules and videos, which can be used by our customers to supplement their own orientation programs or by our customer’s employees who are simply looking to upskill.
For more information about these training modules and videos or to discuss customised training opportunities, please contact your Genworth Corporate Partnership Manager.
Positioning LMI with customers – approx. 10 minutes
Gain a better understanding of the critical role that LMI plays in today's mortgage market and explore the details of how it works and how it can benefit you and your borrower.
Are you an MFAA accredited broker? MFAA CPD Hours have been allocated for this activity. Successfully complete this module for your CPD event code.
Preventing fraud – approx. 10 minutes
Tips on identifying red flags that may be indicators of potential fraud.
Are you an MFAA accredited broker? MFAA CPD Hours have been allocated for this activity. Successfully complete this module for your CPD event code.
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eLMI Portal - approx. 28 minutes (in total)
A range of short training videos that provide an introduction to the Genworth eLMI Portal and its key features. Find out more about…..
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Proposal e-form submission
– approx. 9 minutes
A guide to submitting an e-form proposal through our data only channel.Proposal e-form submissionA guide to submitting an e-form proposal through our data only channel.
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Premium calculator
– approx. 3 minutes
Step-by-step instructions to calculate an LMI premium.Premium calculatorStep-by-step instructions to calculate an LMI premium.
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Proposal submission
– approx. 2 minutes
A guide to submitting an LMI proposal and supporting documents.Proposal submissionA guide to submitting an LMI proposal and supporting documents.
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Proposal advice
– approx. 1 minute
How to find and download an LMI decision advice.Proposal adviceHow to find and download an LMI decision advice.
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Policy search
– approx. 1 minute
Search for historical policies or the status of a recent submission.Policy searchSearch for historical policies or the status of a recent submission.
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DUA advice
– approx. 1 minute
How to find and download an LMI DUA advice.DUA adviceHow to find and download an LMI DUA advice.
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DUA submission
– approx. 2 minutes
A guide to submitting a DUA policy and supporting documents.DUA submissionA guide to submitting a DUA policy and supporting documents.
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Hardship submission
– approx. 3 minutes
A step-by-step guide to submitting a hardship application.Hardship submissionA step-by-step guide to submitting a hardship application.
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Claim submission
– approx. 6 minutes
How to complete a claim submission and attach supporting documents.Claim submissionHow to complete a claim submission and attach supporting documents.
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