Customer Service Centre

Got a question? Get the answer

At Genworth, we pride ourselves on our commitment to our lender and broker customers, ensuring each interaction is a positive experience.

Our Customer Service Centre can assist with all of your enquiries regarding an LMI proposal.

If you would like to discuss a new proposal, a variation to an existing policy, or if you have an enquiry about a premium credit, please contact the Customer Service Centre.

Phone: 1300 661 118
Hours: 8.30am to 5.30pm, Monday to Friday (AEDT)


Please note: Genworth will be providing basic LMI information to aid in the application process. The information does not replace a lender’s or originator’s own processes, or practices, nor does it constitute legal, accounting, tax or financial advice. While Genworth takes steps to ensure the information is accurate, Genworth will not be liable for loss to any person based on the information provided. 

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