- LMI underwriting policy and product parameters
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An interactive website that gives you a clear understanding of Genworths LMI underwriting processes and requirements, as well as outlining some of the changes that have been made in respect to the NCCP.
More - LVR matrix
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View and download the Genworth maximum loan amount and LVR matrix.
More - Document Submission
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In order to make the submission of an LMI proposal more efficient, this section provides you with details of the relevant documentation and the order that it needs be sent to Genworth.
More - Valuations
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Access a range of documentation on valuations, including our Minimum Standards and Valuation Acceptance Checklist.
More - Hardship Solutions
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The Hardship Solutions team has been established to provide assistance to borrowers who are experiencing difficulties in meeting their mortgage commitments due to unforeseen circumstances.
More - Arrears Reporting
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To ensure speedy processing of customers' arrears reports, and to help us better identify hardship opportunities, we ask that all customers report arrears using a standard template.
More - Cancellations
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The lender should advise Genworth as soon as the loan has been fully repaid so that the policy can be cancelled in our system and any refund due calculated.
More - Claims management
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Information designed to assist in understanding the management and daily processing of claims.
More - Products
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Information on all of the LMI product options available.
More